Contact Us
Head Office and General Enquiries:
11 Ellis Street, PO Box 275, Alexandra 9340
Call: (03) 440 0022
Email: enquire@pioneerenergy.co.nz
Auckland Office
Call: (03) 440 0022
Christchurch Office
Call: (03) 440 0022
Level 2, 4 Ash Street, Christchurch 8011
For Residential Electricity enquiries
Call: 0800 843 769
Email: customer.care@pioneerenergyretail.co.nz
For Commercial Electricity Customers
Call: 0508 363 749
Email: energy@pioneerenergy.co.nz
For Village power and embedded network customers
Call: 0800 200 302
Email: contact@pioneerenergy.co.nz
For generation sites and heat plant site outage or emergency service, call the Regional Manager in the affected area:
North Island
Craig Rowe (027) 554 1465
South Island
Callum Dimond (027) 270 3177